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All new players get to claim a four-part welcome package offering a total of $1,500 and 120 free spins.
The VIP programme offers new rewards every time you level up, and at the most, you can get $75,000.
Every Monday, you get to claim a bonus offering a 50% deposit match up to $125 + 30 free spins.
CasinoChan is owned and operated by one of the largest online casino companies in the world – Dama N.V. – so we had high expectations from the get-go. It launched back in 2019, so it has more than found its footing in the market to provide a safe, established experience for players.
This casino clearly prioritises a fantastic casino experience, with a great selection of Australian casino games and pokies, as well as a noteworthy VIP program that really rewards loyalty.
Catering to both crypto and FIAT payment methods, including many popular Aussie casino banking options, there’s something distinctly Down Under about this online casino – and we’re loving the vibes.
Huge game selection
Weekly promotions
Solid VIP program
Crypto and FIAT payment options
High wagering requirements
No responsible gambling tools
Looking for an Aussie-friendly online casino that has it all? Well, CasinoChan comes pretty close! Explore the site for yourself in our screenshots to decide if it’s the site for you.
Becoming a member at CasinoChan is really easy, with the registration process only taking a couple of seconds. Here are the steps you’ll need to take.
That’s it, you’re all set! You’ll be taken to the cashier page, where you can choose your deposit method and make your first payment to unlock the first part of your welcome bonus.
The CasinoChan website is very responsive, able to switch seamlessly between desktop and mobile usage. There’s no dedicated casino mobile app for CasinoChan, but the mobile browser experience is good enough to not need any downloads.
You can play CasinoChan games from any browser including Safari, IE, Firefox, Chrome and Edge. All games have been optimised to play on Windows, iOS or Android devices. When playing using your mobile or tablet, you’ll have access to all the same games and services you would while on desktop, including live dealers, cashier and payment settings, your account details and more.
Whether you’re playing at one of the truly safe online casinos Australia has to offer is a top priority for most players – and with very good reason. When there’s money and personal data involved, as well as potentially addictive behaviours, it’s important to be protected.
CasinoChan uses SSL encryption to protect your information. This means that your information has the same level of protection offered to you by most financial institutions.
While playing at CasinoChan, you are playing at a licensed and regulated online casino. They operate under a gambling licence from the Curacao Gaming Control Board, which is one of the most common online casino licences. With this licence, you can be sure that all games are fair, thanks to a certified random number generator.
Unfortunately, this is where CasinoChan falls down. There is no dedicated page on their website where you can find information or tools to help you play within the limits you’re comfortable with. If you do need support, we’d recommend external resources such as GambleAware or BetStop.
Whenever you need help or assistance at CasinoChan, you can easily get in touch with their support team. They are open 24/7, and you can get in touch with them via both live chat and email.
As part of this CasinoChan review, we contacted the customer care team via both live chat and email. We were connected to a support agent immediately over live chat, who was really helpful and answered our question quickly and efficiently. Our email was responded to within about 90 minutes, which we think is pretty good – many casinos cite 24-48h for email responses.
Unfortunately, there’s no FAQ section at the casino – a missed opportunity in our opinion, as this is where we tend to go for quick questions about bonuses or payments. We’d love to see this added in the future!
24/7 support
Live chat
Email
Phone
FAQs
This is a fun casino, with plenty of options designed to suit a broad range of players. If you’re not quite sure what you’re looking for in a new online casino, CasinoChan probably has something for you. We’d love to see a better commitment to responsible gambling but, on the whole, there’s a lot to enjoy about this casino!
Be sure to check the wagering requirements on site as they can vary from promotion to promotion. Deposit bonuses must be wagered 40x, while free spins winnings have a 50x playthrough.
Yes. Powered by Evolution Gaming. CasinoChan offers most of Evolution’s games suite including classic games and modern twists.
At CasinoChan you can make withdrawals with almost all of the same methods you can use to make withdrawals. Depending on the method, you’ll have your cash either immediately or within 72 hours. There are two things to keep in mind when making a deposit. Firstly, if it is your first deposit you might need to provide documentation proving that you are who you say you are. Secondly, you need to make sure that you have met all the wagering requirements of any pending and current bonuses in your account.
Yes, it is. They are licensed in Curaçao. CasinoChan protects your personal and financial information via SSL encryption. They also make an added effort to protect vulnerable players, such as underage and problem gamblers.
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Huge game selection
High wagering requirements
4.7/5